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Topic 10, Scenario 10, V1 “Online Application”
There is a formal requirement from the business to develop an additional on-line application to the company website which will allow existing policyholders to extend their cover for short-term foreign use of their vehicle overseas. The current manual process will be retained. The application must be implemented in months time in line with the marketing department’s green initiative, which is anticipated to generate a significant increase in demand. The development manager has insufficient resources to meet this request and has issued an invitation to potential bidders so that the development work can be outsourced. The application must initially cover Western Europe, and later Eastern Europe, Russia, the Middle East, the Far East and Africa. A decision has yet to be made with respect to Australia, New Zealand, North and South America. You have been asked to ensure the quality and suitability of the document sent to potential bidders and also that the application delivered by the successful bidder is ‘Tit for purpose’.